The UK’s largest branch-based lender of unsecured loans is bringing its popular face- to-face lending approach to Chester Le Street giving local people the opportunity to discuss their borrowing needs in person with its expert account managers.
The branch - which is located on Front Street in the town centre - is Everyday Loans’ 77th branch to open in the UK and the sixth in the North East, joining Darlington in the County Durham area alongside branches in Middlesborough, Newcastle. Sunderland and Tyneside.
Everyday Loans now has a geographical reach spanning from Glasgow to Brighton and over 60,000 borrowers.
This extensive branch network means that Everyday Loans’ customers tend to live less than five miles away from an outlet, so they benefit from personal conversations with their own account managers. It is the only unsecured loan provider to operate in this way.
Everyday Loans Chester Le Street branch will provide customers with a professional and friendly environment to discuss their finances. Committed to responsible lending, it offers a case-by-case approach and ensures that every customer can comfortably afford repayments.
Branch Manager Danielle Coates said: “We have a wealth of financial services experience and our management team knows what it takes to deliver a straightforward, face-to-face service.
“We take the time to get to know people, understand their needs on a human level, which online processes and algorithms can miss. It’s this personal approach that engenders trust and builds long-term relationships.”
Everyday Loans CEO Jono Gillespie agrees. He said: “Of course we take credit history into account, but we believe each of our customers should have the chance to build a creditworthy future.
“It’s our highly personalised approach that makes us most proud - and is indeed the basis of our expansion. we’re very much looking forward to supporting the people of Chester Le Street with their lending needs with our awarding winning levels of customer service”